Salary
Not Disclosed
Deadline
12 Nov 2026
Posted
04 Nov 2026
Location
Dar es Salaam
Job Description
United Bank for Africa (UBA Tanzania) is seeking an efficient and customer-focused Teller to join its branch operations team in Dar es Salaam.
The primary objective of this role is to manage daily cash and cheque transactions accurately, ensure error-free posting, maintain precise daily cash balances, and deliver high-quality customer service at the bank’s teller points.
Responsibilities
- Ensure prompt, accurate, and efficient processing and posting of all cash and cheque transactions (deposits, withdrawals, and payments).
- Conduct thorough daily cash balancing and maintain accurate registers for all teller point transactions.
- Maintain excellent service delivery and customer satisfaction standards at the counter.
- Execute additional operational and administrative duties assigned by the Customer Service Manager.
- Maintenance of fast Turnaround Time (TAT) per transaction.
- High score on the Customer Delivery Service Index.
- Revenue accrued through the processing of customer transactions.
- Zero or minimal transaction error rates.
- Zero cash shortages or overages during daily balancing.
Requirements
- Knowledge Base: Solid understanding of general banking operations, internal policies, procedures, and basic accounting principles.
Qualifications
- Education: Bachelor’s Degree with a minimum of Second Class (Lower Division) or its equivalent from a recognized and accredited university.
- O’Level Credentials: Minimum of five (5) O’Level credits obtained in not more than two sittings, including Credit passes in Mathematics and English Language.
Skills
Professional disposition. basic IT appreciation and software skills. strong information sourcing/processing abilities. high attention to detail. strong customer service orientation.
Location