Loan Officer job vacancy – October 2026

Job Description

Good Fund Microfinance Limited (GFML) is a private limited liability company incorporated in Tanzania in February 2024. The company was licensed by the Bank of Tanzania on 20th December 2024 and commenced operations in 2025. GFML currently operates in Dar es Salaam and the Pwani Region.

Responsibilities

• Build, maintain, and grow a healthy loan portfolio in line with GFML’s lending policies and targets.
• Identify, recruit, screen, and assess prospective clients against the eligibility criteria for GFML products.
• Explain GFML’s loan products, eligibility criteria, terms, conditions, fees, and repayment schedules to clients.
• Mobilize clients and form borrower groups in line with approved procedures and agreed recruitment targets.
• Conduct proactive field marketing, community outreach, and client acquisition activities.
• Maintain regular contact with borrower groups and individual clients through field visits and follow-up.
• Assess clients’ businesses and income-generating activities and collect information required for loan appraisal.
• Monitor repayment schedules, collect instalments in accordance with approved procedures, and follow up promptly on missed payments.
• Support loan disbursement processes and monitor repayment performance throughout the loan cycle.
• Verify clients’ identity, business locations, guarantors, residential details, and other required supporting documents.
• Prepare accurate weekly and monthly reports on client recruitment, loan performance, arrears, and recovery.
• Submit complete loan applications to the Credit Committee for review, recommendation, and approval in line with GFML procedures.
• Provide professional, respectful, and timely customer service to clients.
• Deliver financial education to clients on responsible borrowing, business management, savings, and repayment obligations.
• Attend and monitor at least two group meetings per day, where applicable, and reconcile client passbooks and records.
• Complete daily documentation and update client and loan records accurately.
• Prepare weekly cash requisitions for approved loan disbursements and other authorized operational expenses.
• Conduct timely loan recovery and follow-up activities and escalate cases in accordance with GFML procedures and applicable law.
• Protect confidential information and comply with GFML’s confidentiality and non-disclosure requirements.
• Maintain an orderly filing system and secure, accurate records for client and Company documents.
• Prepare administrative forms, client documents, and other related records as required.
• Support the coordination and documentation of meetings and other operational activities as assigned.

Requirements

• At least 6 years of experience in microfinance industry.
• Having a string knowledge of group loans and Individual loans
• Ability to assess and organize beneficiaries to form groups
• Ability to monitor the beneficiaries and provide weekly updates and weekly reports
• Ability to work independently under management supervision
• Excellent knowledge and drafting skills in English
• Flexibility and strong communication skills
• Competency in Microsoft applications including Word, Excel, and Outlook
• Willingness and ability to conduct regular field visits and work with clients in different communities.
• Ability to assess clients’ businesses and income-generating activities.
• Good record-keeping, documentation, and report-writing skills.
• Computer literacy, particularly in Microsoft Word and Excel; knowledge of loan management or ERP systems will be an added advantage.
• Ability to work independently, meet client recruitment and group formation targets, and work effectively under the supervision of the Loan Officer.
• Honest, trustworthy, self-motivated, and committed to maintaining client confidentiality.

Qualifications

• Diploma /Bachelor’s degree in Business Administration, Accounting, Banking, Commerce, Marketing or other related studies
• At least 6 years of experience in microfinance industry.